The THREE PILLARS explained.

Summit Builder Alliance has 30+ years of homebuilding industry experience. We’ve seen it all. And after three decades, we have determined that every problem an organization faces can be traced back to one or all of only three categories. We call them the THREE PILLARS. It’s a tripod holding up your organization. Kick one of the legs out, and the it can’t stand.

There is also significant overlap in all three pillars. Part of doing communication well requires operational systems in place to have all information readily available. And Culture is much easier to foster if communication is done well. Just a couple examples. The THREE PILLARS are not isolated categories. They require assistance from the others to flourish.

Each pillar is shored up by a number of sub-pillars. Below, you’ll see the sub-pillars listed under each pillar. You can get one or two sub-pillars wrong, and the main pillar can remain standing. Get enough sub-pillars wrong, and that pillar can’t stand.

The THREE PILLARS, along with their sub-pillars, are what Summit Builder Alliance uses to diagnose, assess, and create strategic solutions for residential builders.

Graphic with gears and the word OPERATIONS, discussing system procedures behind marketing, estimating, tracking, documentation, and accounting.

This pillar is obvious. If you don’t have operations, you don’t have a homebuilding business. These are the operational items we examine in every company, and develop a game plan to build new or strengthen existing.

  • Overhead and profit analysis

  • Personnel (strengths and weaknesses)

  • Preconstruction efforts

  • Project documentation

  • Software implementation

  • Tracking (cost, schedule, performance, vendors)

  • Field operations

  • Vendor base

  • Accounting/Finances

  • Marketing/Sales

  • Safety

Dark background with a beige outlined speech bubble icon above the word "COMMUNICATION" in white text. Below, there is a paragraph in gray text explaining the importance of information passing within organizations.

We’re looking for both quantity (cadence) and quality.

  • Internal (home office)

  • Internal to field

  • Builder to client or rep

  • Builder to vendors

  • Builder to architect/designer

A black background with a beige icon of three people in a circle at the top. Below, the word "CULTURE" in bold white letters. Underneath, a description in gray text reads: "The glue that holds everything together. The quietest, yet biggest impact on every single aspect of your company. Culture is the truth serum of your organization."

You can have framed inspirational pictures on the wall, and employee handbooks, but those don’t tell the truth on how owners operate and employees feel. We zero in on:

  • Accountability

  • Transparency

  • Intellectual safety

  • Freedom of creativity

  • Trust

  • Community reputation

  • Employee growth and development

Book your free, 30 minute introductory call today!

Black background with a beige phone icon inside a circle and the words "INTRO CALL" in white capital letters below.

A free, no-strings-attached conversation — about 30 minutes. We learn about you, your organization, and where you want to take it, and ask direct questions that get to the root of why you reached out. You tell us your pinch points; we start connecting them to real solutions. If it feels like a fit on both sides — you're comfortable with us, and we see real value we can bring — we'll follow up within a day or so with proposals for each of our two programs: Foundation or Accelerator.

Before booking a call, please familiarize yourself with both our PROCESS and our PRICING.